Privacy Policy

At https://www.otclean.com, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by our app/website and how we use it. If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

Consent

This Privacy Policy applies only to our online and in-app activities and is valid for users with regards to the information that they shared and/or collected in OTclean Team App. This policy is not applicable to any information collected offline or via channels other than this platform. By using our app, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other details you choose to provide.

When you register for an account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand the OTclean Team App
• Understand and analyze how you use the app
• Develop new features, products, and functionalities
• Communicate with you, either directly or through notifications
• Send updates and service-related information
• Detect and prevent fraud or misuse

GDPR Data Protection Rights

We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

• The right to access – Request copies of your personal data (a small fee may apply).
• The right to rectification – Request that we correct inaccurate or incomplete information.
• The right to erasure – Request deletion of your personal data under certain conditions.
• The right to restrict processing – Request limitations on how your data is processed.
• The right to object to processing – Object to certain processing activities.
• The right to data portability – Request that we transfer your data to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children's Information

Protecting children’s privacy is one of our key concerns. We do not knowingly collect any personal identifiable information from children under the age of 13. If you believe your child has provided such information, please contact us immediately and we will take steps to remove it.

Contests and Rewards

Any contests, prizes, or rewards provided by OTclean Team App are not affiliated with Apple Inc. or Google LLC. Rewards are not gift certificates and will not be paid with Apple or Google products. Contests are solely sponsored by OTclean, and all prizes or rewards are independently provided by us.

Account Deletion

Users can request the deletion of their account and data by sending an email with the account details from the registered email address to support@otclean.com.